Privacy policy

Last updated:2026/7/23

At Cozora Living, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect certain information, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details
  • Device information
  • IP address
  • Browsing behavior and website usage information

We collect this information to provide our services, process orders, improve our website, and communicate with you.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and important notifications
  • Improve our products and shopping experience
  • Personalize your website experience
  • Send promotional emails or marketing communications (with your consent)
  • Prevent fraud and maintain website security

Payment Information

Payments are processed securely through third-party payment providers. We do not store your complete payment card information on our servers.

Payment providers process your information according to their own privacy policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand customer preferences.

Cookies may be used for:

  • Website functionality
  • Analytics
  • Advertising and marketing
  • Personalized shopping experiences

You can manage or disable cookies through your browser settings.

Third-Party Services

We may use third-party services to support our business operations, including:

  • Payment processors
  • Shipping providers
  • Analytics providers
  • Advertising platforms
  • Email marketing services

These third parties may collect and process information according to their own privacy policies.

Advertising and Marketing

We may use advertising services such as Google Ads, Meta Ads, or other marketing platforms to promote our products.

These services may use cookies or similar technologies to deliver relevant advertisements and measure advertising performance.

You may adjust your advertising preferences through the settings provided by these platforms.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your personal data
  • Requesting correction of inaccurate information
  • Requesting deletion of your information
  • Opting out of marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: order@cozoraliving.com

Company Name: hankopremium

Address: VORT Shimbashi II 3F, 6-13-12 Shimbashi, Minato-ku, Tokyo 105-0004, Japan